Shop Delivery and Other Information Delivery: Our shop products are sent by amazing volunteers who do their best to send out orders on the same or next working day. It may take longer during busy periods such as when products are discounted. PLEASE NOTE: Our working days are Monday - Friday excluding bank holidays. We're pleased to offer free UK delivery on orders over £5. You will be asked to choose the delivery method you would like to use at checkout which will be automatically generated depending on the weight of your order. Orders are sent via Royal Mail. If you have a question: It's important that you're 100% happy with your purchase. If you do not feel satisfied, or are unhappy for any reason, please contact [email protected] so that we can put it right for you. It's rare, but if your item has arrived damaged or developed a fault, please include a photograph of the item when you email.